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Related Stories (20)
Trainline, Virgin Atlantic and RED Driving School investigated over 'drip pricing'
The consumer watchdog said they were trying to find out if the three companies were not showing full prices upfront to customers.
August 19, 2026I got an £89 refund – how to cancel and avoid unwanted subscriptions
After the PM announced a crackdown on subscription traps, readers share how they got into and out of unwanted plans.
August 13, 2026France bans unsolicited telemarketing calls
Cold calling is coming to an end in France, with one consumer group calling the ban a "small revolution".
August 11, 2026Burnham brings forward ban on 'subscription traps' to ease cost of living
The prime minister is embarking on a UK tour with a series of announcements aimed at easing living costs.
August 10, 2026Xbox tech boss says 'unacceptable' outage should not have affected disc games
The outage meant Xbox users had trouble signing into their accounts, seeing their game library and launching games
July 30, 2026Swiss chocolate maker Lindt misleads consumers about child labor, US lawsuit claims - Reuters
Swiss chocolate maker Lindt misleads consumers about child labor, US lawsuit claims Reuters
July 23, 2026What are your rights if you buy something that breaks?
Martin Lewis explains why you should go back to the item's retailer, not the manufacturer.
July 17, 2026Investigation into parking tickets for drivers queuing at petrol stations
It's part of a wider crackdown from the consumer regulator into potentially unfair practices by private parking operators.
July 16, 2026Buy Now Pay Later rules to bring refunds and rejections
Consumers should be better protected as Buy Now Pay Later lenders now require authorisation to operate.
July 14, 2026Virgin Media fined £28m for preventing customers from cancelling contracts
Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.
July 8, 2026United Airlines must face lawsuit over 'window seats' that lack windows - Reuters
United Airlines must face lawsuit over 'window seats' that lack windows Reuters
July 6, 2026Shoppers hit by hidden fees
Shoppers hit by hidden fees
July 6, 2026Car finance compensation payments delayed until next year
Millions could be entitled to compensation as a result of commission arrangements between lenders and dealers.
July 2, 2026PlayStation will stop releasing games on discs in 2028
The firm said future games would still be sold in shops, but they would come with a digital code only.
July 1, 2026Refunds: Hidden Tricks
Struggling to get a refund? Consumer journalist Rebecca Wilcox shares some tips.
July 1, 2026Why GTA 6 will launch without a disc - and what it means for gamers
Music and films are now largely digital-only - does the lack of a disc for GTA 6 mean gaming is going the same way?
June 26, 2026Ryanair says it will reluctantly let parents sit next to children for free
The airline had typically charged adults a fee of £8 each way to sit with their young children.
June 25, 2026Millions of iCloud users could claim share of £3bn after Apple case given UK green light
Apple rejected the suggestion its practices are anti-competitive, saying many customers rely on third-party alternatives.
June 22, 2026Do you want to know the secret to haggling with call centres?
Martin Lewis explains how your TV, phone, breakdown cover, insurance and more could be cheaper!
June 19, 2026Britain’s banks see fraud cases spike after refund rules take effect - Reuters
Britain’s banks see fraud cases spike after refund rules take effect Reuters
June 14, 2026